DattoCon 2024 in Miami Beach highlighted the vital role Managed Service Providers (MSPs) play in supporting Small and Medium-sized Businesses (SMBs), which are crucial to the workforce and global GDP. The conference addressed the significant opportunity for MSPs as technology spending is projected to increase fivefold. However, many MSPs struggle with low profit margins, emphasizing the need for better cost management. Cybersecurity emerged as a key concern, with a rise in cyberattacks targeting SMBs, prompting Kaseya to introduce technologies that enhance security. Simplifying operations by consolidating software tools can also help MSPs improve their efficiency and profitability.