The Hybrid Cloud Identity Crisis

Enterprise IT has been ignited by the Digital Economy and exploded into thousands of users, devices, applications and questions: When users are using their laptop over coffee-house wifi to look up a customer on their public cloud SaaS CRM system, before logging into email on-premises to send an invite to the customer: are they using one identity, or two? Without a single, unique trusted identity across hybrid cloud, there is no hybrid cloud because it looks like a discombobulated and fragmented set of “stuff” to the user, whether that’s an infrastructure administrator or a business administrator. This pounding headache has to be addressed with modern hybrid identity systems.